Contact Us

Whether you’d like to know a bit more about how this all works, have a specific question about your order or would just like to find out a bit more about the products we have available, we’re always happy to help.

Reach out to the Tobacco Market team using one of the options below and we will be in touch as soon as we can.

Phone us

You can phone us Monday - Friday 9am - 5pm AEST.
Call 1800 271 136 to speak to someone from the Tobacco Market team.

Find an answer right now

In a rush? Take a look at our frequently asked questions – your answer might already be there.

Email Us

Send us your service questions and product enquiries and the team will get back to you as soon as possible.

We respond to all email enquiries, Monday-Friday 9am – 5pm AEST.

If you have an urgent question regarding your shipment, please contact Sherpa directly using the links provided in your shipment confirmation.